Cash & Credit Support Specialist

West Des Moines, IA posted on January 31

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Job Summary: 

Our client, who is a leading provider of products and services to health care markets for more than 70 years, is seeking a Cash & Credit Support Specialist. This position posts payments received to customer accounts and customer ledger functions. As well as contacting assigned customers to collect past due invoices. The ideal candidate will have experience with accounts receivable and soft collections. The work schedule is 8a-5p Monday through Friday.  This contract-to-hire position will pay $14-$15/hour. This position requires focus and is best fit for someone who is detail-oriented. You must have Excel experience to be considered for the position.


  • Posts checks, EFT and wires received from customer, to accounts in the company’s ERP system, flagging accounts where additional information is required.
  • Applies adjustments such as write-offs for sales tax and minor write offs along with account corrections as appropriate.
  • Prepares accounts receivable receipts for deposit in company accounts utilizing special banking software and check scanner.
  • Files batches of cash posting.
  • Initiates form letters to customers resolving account problems as needed.
  • More senior or experienced incumbents may be expected to assist other cash posters who are having difficulties posting cash, solving problems.
  • Maybe assigned various special projects including system testing.
  • Works in tandem with sales reps for assigned accounts, keeping them informed of customer account status and working in partnership with them to get accounts resolved.
  • Compiles accurate account notes in the Activity Log.
  • Utilizes invoicing portals for assigned accounts, including research and re-submission of invoices and other supporting materials.
  • Provides weekly updates to Credit and Collection Manager on status of assigned accounts.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or experience:

High school diploma or general education degree (GED); or at least one year of related experience and/or training; or equivalent combination of education and experience.

Language skills:

Ability to read and comprehend simple instructions, short correspondence, and memos.  Ability to write simple correspondence.  Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.

Mathematical skills:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Company Overview:

Here at Aureon Staffing, we believe in integrity, compassion, values, teamwork, accountability and a great customer experience for both our clients and candidates alike. As a contractor, you will never be charged a fee for our services, and all interviews are confidential. We offer competitive pay and benefits, and we pride ourselves on finding you just the right opportunities where you will learn, prosper, and grow in your career. Partner with us, and let us help you to put your best foot forward.

Other qualifications:

Ability to use personal computer and 10-key calculator.

Here is just some of what we have to offer:

  • A retirement plan in which we will contribute up to 3%
  • Holiday pay
  • Service bonus
  • Company paid health insurance
  • Referral Bonus Plan
  • Weekly pay including direct deposit and/or a pay card
  • The individual attention and support of a top staffing organization