Salary $30,888.00 - $44,948.80 Annually
Location Ankeny - 50023 - Polk County, IA
Job Type Full-time
Agency 645 Iowa Department of Transportation
Job Number 18-00435
Closing 10/9/2017 11:59 PM Central
Point of Contact
Quinta Miller (515) 237-3090

Job Description
The Iowa Department of Transportation is seeking a customer service focused person to join our team! The position of Driver License Clerk will support the vision of smarter, simpler and customer driven. This position will promote highway safety and provide professional customer service to the citizens of Iowa, by making responsible licensing decisions to ensure only qualified drivers are licensed and identification cards are properly issued, communicating with applicants about their qualifications, operating personal computer and photographic equipment, administering vision tests, and collecting fees. A successful candidate will have the ability to work effectively as a team member as well as working independently.

Shift: Tuesday through Saturday, variable schedule.
Travel: occasional

NOTICE: This position is a covered position under the REAL ID Act of 2005, 49 U.S.C. § 30301 note, as further defined in 6 CFR Part 37. Any applicant selected for employment in this position must submit to and pass a background check of the form and content required by 6 CFR 37.45. All information gathered will be treated as confidential within the meaning of Iowa Code section 22.7, but all such information shall be available to the applicant upon request through the agency authorized to release such information, unless otherwise provided by law. Additionally, any applicant selected for a CDL test examiner position is subject to further background check requirements pursuant to 49 CFR 384.228. Criteria for not passing the criminal background check is set forth in 6 CFR 37.45 and 49 CFR 84.228(h)(3).
Minimum Qualification Requirements
Graduation from high school or the G.E.D. equivalent;
Experience equal to two years of full-time work in a position that required direct customer service.

For additional information, please click on this link to view the job description. (Download PDF reader)